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Email Templates

Efficiently email invoices, receipts, consignments etc. using email templates. Create, update, delete and add headings to templates.

Updated over a year ago

Choose a Template

  1. Select "Email" on the top right of the desired invoice, payment, consignment etc.

  2. Select the white "Template" drop-down menu

  3. Choose your desired template from the list


Create New Templates

  1. Select "Email" on the top right of the desired invoice, payment, consignment etc.

  2. Edit the Email Message and Subject

  3. Select the white "Template" drop-down menu

  4. Select "Save as new template"

  5. Enter a template name and select the tickbox if you wish it to be the default

  6. Confirm by selecting the green "Save" and the template will be added to the drop-down list.

Note: Template names are limited to 50 characters to fit the list format


Update Templates

  1. Select "Email" on the top right of the desired invoice, payment, consignment etc.

  2. Edit the Email Message and Subject

  3. Select the white "Template" drop-down menu

  4. Select the desired template from the list and edit the message

  5. Select "Template" and choose "Update this template" from the drop-down list

  6. Edit template name and confirm by selecting the green "Save"


Delete Templates

  1. Select "Email" on the top right of the desired invoice, payment, consignment etc.

  2. Select the white "Template" drop-down menu and choose the desired template

  3. Select "Delete this template" from the drop-down "Template" menu

  4. Confirm by selecting the blue "Yes"


Change Email Headings

By default, emails include a heading saying "Invoice Attached" or "Receipt Attached" - the same as the default subject of each as shown below:

To edit this heading text add a line to the top of your message and write "#" followed by the heading you desire.

This will change the heading as shown below:

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